Hello!

We are Spaceheater.ai of 1111B S Governors Ave, Dover, Delaware 19904.  Even though our services are only aimed at the United States market, your country or state-specific privacy laws may grant you certain unique rights with respect to your personal information, and we will do our best to reflect such rights on this notice.

What data do we collect? Why?

When you sign up to our mailing list or submit a question through our messaging channels we collect your contact details. We need them in order to get back to you and fulfill your own request.

We do not want to know about your ethnicity, religion, health, sexual life, trade union membership, or any other sensitive data categories. Our forms will ask you to confirm that you are, at least, 18 years old. We do not collect data about children.

How long do we keep your data for?

We keep your contact information for a maximum of six months if our relationship does not develop any further (i.e., our exchange is limited to solving a one-off question).

If you have opted in to our newsletter we will store your email address or phone number until you unsubscribe from it or delete your records.

International data transfers and data processors

We do not transfer data out of the United States of America.

What rights do you have?

Privacy laws in California, Virginia, Colorado, Connecticut, Utah, Texas or Florida will grant you some or all of the following rights:

  • Opt-out: You can withdraw the consent you may have given for us to store additional information at any time (resulting in us clearing out those details from your account).
  • Access and rectification: You can access everything that we have about you by asking us directly or, if available in your region, by accessing your personal account.
  • Deletion: You may ask us to delete your account, or, if enabled, you may do so yourself from your own administration panel if such feature is available in your local market.

Our use of Artificial Intelligence

Your interactions with our AI-powered tools are never kept or used in a way that you become identifiable in any way, and we will always be transparent about the fact that you are interacting with an automated system.

Targeted advertising

This website does not process your personal data for purposes of targeted advertising. We do not deploy any non-technical third-party cookies or share your details with publishers, search engines, or social media providers. Our external marketing campaigns are solely measured on their own merits, and there is no granular deduplication of sales or conversion events across publisher websites or marketing automation systems and our own databases.

Which security measures do we have in place? Your two cents

We do our best to ensure that our technology providers (or “data processors”) comply with the highest security standards. This guarantees the confidentiality, integrity, and availability of your personal information. Through such vendors, or by ourselves, we implement state-of-the-art technical and organizational measures. Common safeguards include pseudonymization, encryption, minimum data retention periods, and local processing.

However, no system is entirely secure in the face of highly-sophisticated hackers, and you can still do a lot to help us prevent a data breach. The following can go a long way:

  • Use a password manager (or a physical ledger) to create a strong, unique password that you can regularly update
  • Do not share your password or send it over unencrypted means
  • Limit access to your personal devices
  • Log out of your account once you have finished managing your preferences on a shared device.

Sharing your information with other entities

We do not sell your information or share it with third parties, unless we are engaging such third parties contractually as Service Providers to act on our behalf for the effective management of our own systems.

Cookies

We do not use non-exempted cookies or third-party trackers.

Talk to us

Reach out to info@spaceheater.ai if you would like to exercise any of your rights and are not sure how to do it.

Changes to this Privacy Notice

This Privacy Notice was last updated on April 29th 2024.